Category	Percent
AccuracyOfInvoices	25
ClarityOfOperatingManual	8
CompleteInvoice	24
CompleteShipment	16
CorrectEquipmentShipped	15
EaseObtainingInvoiceAdjustments	33
EquipmentOperatesWhenInstalled	6
MeetingPromisedDeliveryDate	11
SalesRepReturnsCalls	4
TechnicalCompetenceSalesRep	12