On.time 	Complaints
01 91.1   	5.4 
02 85.8   	3.6
03 90.8  	4.0
04 87.2  	4.6
05 85.7  	4.6
06 91.1   	4.3
07 88.3  	4.6
08 93.5 	3.6 
09 88.4 	5.4
10 87.2 	4.9 
11 87.3  	4.4